CAll rates are GST (15%) inclusive and are in New Zealand dollars ($NZD). We accept payments by internet banking, Visa and MasterCard. A 2% fee will be added to all bookings paid via credit card.
Reservations are a contract between Akaroa TOP 10 Holiday Park and the person named on the reservation. It is not transferable to any other person. This means that the person named on the reservation must occupy the camping site or room for the duration of the contract and is responsible for all occupants and visitors of that camping site or room.
HIGH – 16th December to after Waitangi Weekend, Easter & Labour Weekend. All roofed accommodation command a 2-4 person minimum tariff per night (depending on the room type) over the high season plus additional charges for extra persons. All sites command a minimum tariff of $60 per night plus additional charges for extra persons.
AUTUMN SHOULDER – after Waitangi Weekend to May 2nd (excluding Easter).
LOW – May 3rd to September 30th.
SPRING SHOULDER – October 1st to December 16th (excluding Labour Weekend).
Shoulder and Low season prices are based on 2 person occupancy plus additional charges for extra persons.
A cancellation fee applies to all bookings.
STANDARD RATE reservations a 75% refund will apply to cancellations 72 hours or more before the date of arrival. No refunds will apply to cancellations within 72 hours of the date of arrival (Excluding high Season).
BEST FLEXIBLE RATE reservations can be changed and cancelled up to 24 hours prior to arrival. Reservations cancelled within 24 hours of arrival will be refunded if we manage to resell the unit, less 5% cancellation fee.
HIGH SEASON reservations: Cancellations must be made prior to 30th November to receive a 75% refund. Any cancellations/re-bookings after this date will result in loss of deposit. Any reductions in dates after the 30th November will incur a site minimum fee of $65.00/night for the 2022/23 High seasons.
Akaroa Vaccination Policy Link
We acknowledge that not everyone wishes to be vaccinated against Covid-19. If you are not vaccinated and you have a booking with us you will be entitled for a full cancellation refund. Cancellations will only be accepted via email only. Please email your cancellation request to firstname.lastname@example.org before the 15th December or at least 14 days prior to arrival.
If we do not receive your email request within this time period then your standard cancellation terms and conditions will apply to your booking.
Minimum stay periods may apply to weekends, public holidays and high season.
All bookings for high season require a minimum of 5 nights for units and 3 nights for sites. If your stay is under the minimum required nights, we cannot guarantee a ‘specific’ site/unit, particularly over the high season. Should we have to move you, we will endeavor to contact you.
A minimum 2 night’s stay for roofed accommodation required for all weekends during Shoulder season.
LONG WEEKENDS : Easter: We require a 3 night minimum in all units and on sites. Labour weekend and Canterbury Anniversary: We require a 2 night minimum stay in all units and sites. All other public holidays: We require a 2 or 3 night minimum stay in all of our roofed accommodation.
Park Information and Rules
These are printed on the park map available at the office or can be viewed on our website. These must be complied with at all times or you may be asked to vacate the park.
Guests must be 18 years or older if not accompanied by parents/guardians to stay.
Gate Pin Code/Park Access (once installed):
A gate pin code will be issued on arrival which is required to enter and exit the Park. It is important that children do not use the code and that you do not disclose your code to others.
We reserve the right to charge a bond to all groups, refundable after departure if all rules are adhered to.
Reservations are a contract between Akaroa TOP 10 Holiday Park and the person named on the reservation and is not transferable to any other person. This means that the named person must occupy the roofed accommodation/site booked for the duration of the contract and is ultimately responsible for all occupants and visitors.
For group bookings this means one person is ultimately responsible/liable for group behaviour and damage. Amendments to confirmed group bookings may incur a $30.00 admin fee, per change.
Deposits will be refunded 90 days prior to arrival minus a $30 cancellation fee per unit/ site. 50% is refundable between 90-60 days prior to arrival, anything less than 60 days prior to arrival, no refund can be given. We also have a no refund policy once checked in. Group bookings are considered to be two units/sites booked together.
Visitors are welcome to the park, but must leave their vehicles on the road. All visitors are at the sole discretion of the management and must report and registrar at reception.
Visitors will incur a $10 charge per person or a charge of $30 per family (2 Adults and 2 Children). Additional members to a family party will be charged at $10 per person.
All visitors are the site holders responsibility and must leave the park by 10:00pm.
Visitors are required to wear an armband when onsite. Please do not be offended if visitors who do not register at the reception are asked to leave the park. This is for resident’s security and enjoyment of park facilities.
At busy times, visitors may not be able to use the swimming pool facilities.
Akaroa TOP 10 Holiday Park does not accept abuse in any form aimed at our staff members and/or patrons. If you are found to be abusing our staff members or patrons, we reserve the right to have you immediately removed from the premises without any reimbursement or accommodation costs. Akaroa TOP 10 Holiday Park accepts no responsibility for any additional accommodation charges incurred due to an eviction from our premises.
We are a family-based park and ask that you are thoughtful, to your fellow guests at all times. Complete quietness between the hours of 10:00 pm and before 7:00 am. The only exception is New Year’s Eve, which is 12:30 am.
As a guide if you can be heard more than a site away you are too noisy. No music or radios after 10:00 pm. Management reserves the right to cancel tenancy at any time of any person or group, who in the opinion of the management, behave in an objectionable manner or contravene the Holiday Park rules. There will be no refund of fees paid. Loud swearing or bad language will not be tolerated.
Akaroa TOP 10 Holiday Park reserves the right to refuse entry and/or request termination of booking without refund regarding disorderly conduct.